Privacy Policy
Introduction
Welcome to Pingit, a bulk SMS system dedicated to providing effective and reliable communication solutions. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
- Account Information: When you register for an account, we collect your name, email address, phone number, and other contact details.
- Billing Information: To process payments, we collect billing information such as credit card details and billing addresses.
- Contact Lists: If you use our bulk SMS service, we collect the phone numbers and names of your contacts.
Usage Data
- Log Data: We collect information that your browser sends whenever you visit our website. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, and other statistics.
- Cookies: We use cookies to collect information and to improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
Service Delivery
- Account Management: To create and manage your account, provide customer support, and communicate with you.
- Service Provision: To deliver our bulk SMS services, including sending messages on your behalf and managing your contact lists.
- Billing: To process payments and manage billing.
Improvement and Personalization
- Service Improvement: To understand how users interact with our website and services, allowing us to improve our offerings.
- Personalization: To personalize your experience, such as remembering your preferences and providing customized content.
Legal and Security Purposes
- Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
- Security: To detect, prevent, and address technical issues and protect against fraudulent or illegal activities.
Information Sharing and Disclosure
- Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Data Security
We use a variety of security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
- Access and Correction: You have the right to access and correct your personal information.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
CodeHQ (Pvt) Limited
ZIMDEF House, 4th Floor
Office W-407, West (Right) Wing
Bulawayo
[email protected]
+263 78 761 8923
By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy. Thank you for trusting Pingit with your communication needs.